An SME active in the field of ICT applications design and development worked together on a bilateral project with its long-term strategic academic partner in the country and a team consisting of a university and an SME from another country. The purpose was to develop an innovative application targeting commuters, which would enable them to decide on the best route to their final destination in real time, as well as a data collection tool to research commuter behaviour. Trust and management issues with the bilateral partners caused this project to be a partial failure; however the national RTO-SME team managed to obtain an innovative and successful product as an outcome.
(This is a pseudonym since the company prefers anonymity)